BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Durham Business Group - ECPv6.17.4//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://dbg.blupalm.agency
X-WR-CALDESC:Events for Durham Business Group
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20130331T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20131027T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20140330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20141026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20150329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20151025T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20141120T130000
DTEND;TZID=Europe/London:20141120T170000
DTSTAMP:20260306T141317Z
CREATED:20140818T130013Z
LAST-MODIFIED:20260306T141317Z
UID:1466-1416488400-1416502800@dbg.blupalm.agency
SUMMARY:Phone based Selling
DESCRIPTION:       PHONE BASED SELLING\nThis half day course is designed for anyone who is starting out in selling\, booking appointments or speaking to customers on a regular basis over the telephone. This could be because you’re looking for a new career\, need to improve skills you learned a long time ago or just that you’re new to sales. \nThe course will cover the following key areas: \n\nWhat makes a good sales person? Discuss perceptions\, generalisations and myths.\nUnderstanding comfort zones and how they drive your activity\nCustomer perceptions of cold calling\nAn overview of the sales cycle and process. Understand from beginning to end how to get a sale and close it.\nPlanning processes and ideas for calling. Very interactive\, getting your mind working.\nAn overview of call scripting and call structures. Scripts don’t have to be robotic\, be yourself and find your own style.\nHow to open a call effectively and learn some do’s and don’ts\nGatekeepers – how to work with them and get them on your side\nHow to spot buying signals\nHow to ask for the order or appointment\, closing the deal and getting the customer.\n\nAttending this session and yo will go away with the tools and techniques to improve your telephone skills with regards to sales and appointment setting. \nInvestment\n1/2 day session with refreshments and buffet lunch – £110\nDurham Business Club member / Durham Office Services client – £99\nPrices are exclusive of VAT \nInterested in attending multiple sessions – special discounts available – Contact the team on 0191 3755700 \nPresenter – Nevil Tynemouth\, New Results Training\nNevil has over 29 years experience in sales and selling during which time he has been involved in the launch of two major brands in the UK\, Dyson and Blackberry\, and worked as part of a FTSE100 management team for nearly a decade. \nLeaving the corporate life Nevil set up New Results Training based on the belief that everyone has the opportunity to grow\, develop and improve and that everyone can achieve their potential with the right mix of skills\, knowledge and behaviour. \n\n \nBook Now\n \nOnline event registration for Phone based Selling powered by Eventbrite
URL:https://dbg.blupalm.agency/event/phone-based-selling/
CATEGORIES:Business Skills Builder
END:VEVENT
END:VCALENDAR